• Help & FAQs - Wedding Roses Direct

    Q: What is the shipping cost?
    A: Shipping is FREE within the continental United States.

    Q: Where do you deliver?
    A: We ship to any address in the continental United States.

    Q: What is the minimum purchase?
    A: The minimum purchase is 48 stems.

    Q: Where are your garden roses grown?
    A: Our farms are located throughout South America.

    Q: Why consider Wedding Roses Direct as a source for my wedding and event roses?
    A: Our Garden Roses are shipped to you farm-direct, so there’s no middleman – no importers, exporters, or any wholesalers handling the flowers before you, making them the freshest product available!

    Q: What are my payment options?
    A: We accept all major credit cards, including Visa, MasterCard, American Express, and Discovery. We also accept payments via PayPal.

    Q: How do I place my order?
    A: Orders can be placed on our website. However, if you need assistance placing your order, please call customer service, or send us an email and we will be happy to assist you.

    Q: When should I place my order?
    A: We suggest you place your order two weeks to one month prior to your event. The earlier you make your order online the more likely the variety of garden roses you desire will be available for your special event.

    Q: Do you have a product catalog that you can mail me?
    A: Yes, please send us an email using our contact form on the site with your request and we will send you a variety poster free of charge.

    Q: How many days in advance of my Special Event should I have my flowers delivered?
    A: We recommend you order your garden roses to arrive 4-5 days prior to your special event in order to optimize their full bloom potential. It is very important that once you receive your box of garden roses you immediately process them by cutting at least 1 inch of the bottom of the stems and placing them in water with the included packet of flower food.

    Q: Are your Garden Roses available year round?
    A: Yes, our farms have a continuous production line, so you can buy our beautiful garden roses year round. However, at times, specific varieties may be limited due to high demand or seasonal availability. If we do not have the specific variety that you are looking for, our webpage will suggest other wonderful alternatives.

    Q: How long will my flowers last?
    A: With proper care, your garden roses will last 8-12 days in a vase, depending on the variety. Our garden roses are shipped farm-direct, so there’s no middleman – no importers, no wholesalers, and no florist, making them the freshest product available! And buying farm direct means your flowers were cut for you, packed for you, shipped and delivered to your doorstep.