Help & FAQs

help-and-FAQs

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Shipping is FREE within the continental United States.

We ship to any address in the continental United States.

The minimum purchase is 48 stems.

Our farms are located throughout South America.

Our Garden Roses are shipped to you farm-direct, so there’s no middleman – no importers, exporters, or any wholesalers handling the flowers before you, making them the freshest product available!

We accept all major credit cards, including Visa, MasterCard, American Express, and Discovery. We also accept payments via PayPal.

Orders can be placed on our website. However, if you need assistance placing your order, please call customer service, or send us an email and we will be happy to assist you.

We suggest you place your order two weeks to one month prior to your event. The earlier you make your order online the more likely the variety of garden roses you desire will be available for your special event.

Yes, please send us an email using our contact form on the site with your request and we will send you a variety poster free of charge.

We recommend you order your garden roses to arrive 4-5 days prior to your special event in order to optimize their full bloom potential. It is very important that once you receive your box of garden roses you immediately process them by cutting at least 1 inch of the bottom of the stems and placing them in water with the included packet of flower food.

Yes, our farms have a continuous production line, so you can buy our beautiful garden roses year round. However, at times, specific varieties may be limited due to high demand or seasonal availability. If we do not have the specific variety that you are looking for, our webpage will suggest other wonderful alternatives.

With proper care, your garden roses will last 8-12 days in a vase, depending on the variety. Our garden roses are shipped farm-direct, so there’s no middleman – no importers, no wholesalers, and no florist, making them the freshest product available! And buying farm direct means your flowers were cut for you, packed for you, shipped and delivered to your doorstep.

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